The Network Uber Drivers Built Video Description

For over three years, I’ve researched the ride-hail world primarily through the perspectives of ride-hail drivers. As a technology ethnographer, writer, and researcher, I’ve joined driver forums, interviewed over 100 drivers, and made observations with over 400 drivers on the road across 25 cities in the U.S. and Canada. For many of them, learning the basics of driving for Uber is only a fraction of the knowledge work they do on these forums. Drivers have used these online discussion groups to crowdsource information on new pricing schemes, to dissect companies’ policies, to commiserate over bad passengers, to compare wages and ratings, and even  identify  incidents of potential wage theft.

Videos for 1/9/2018